jf77 Privacy Policy
We treat your personal information with the utmost importance. This policy describes how jf77 collects, stores, and protects your information.
Introduction
jf77 ("we", "us", or "platform") operates a trusted online betting and casino platform for users in Bangladesh. This privacy policy explains what information we collect when you use our website https://jf77.lat, how that information is used, under what circumstances it may be shared with third parties, and what your rights are.
By registering on our platform or using our services, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.
1. What Information We Collect
jf77 collects various types of information from you, outlined by category below:
1.1 Information You Provide Directly
When you create an account on jf77 or use our services, the following information may be collected from you:
- Full name and date of birth (for age verification — for users aged 21 and above only)
- Email address and mobile number
- Residential address
- Payment information (bKash, Nagad, Rocket, Upay or bank account details — for transaction processing only)
- Copies of government-issued documents for identity verification (where applicable)
1.2 Automatically Collected Information
When you visit our website, certain information is collected automatically:
- IP address and device identifier information
- Browser type and version
- Operating system information
- Which pages you visited and how long you stayed
- Referrer URL (the site you came from)
- Cookie and local storage data
1.3 Transaction Information
Your financial transaction history, deposit and withdrawal records, betting activity, and bonus usage data are stored in our system. This information is necessary for account management and dispute resolution.
2. How We Use Your Information
jf77 uses the information collected from you for the following legitimate purposes:
- Account Management: Creating, verifying, and maintaining your profile.
- Transaction Processing: Completing deposits (minimum ৳500) and withdrawals (minimum ৳500) securely.
- Service Improvement: Analyzing user experience to improve the platform.
- Customer Support: Resolving your queries and complaints — via 24/7 live chat.
- Security and Fraud Prevention: Detecting unauthorized access and fraudulent activity.
- Legal Compliance: Adhering to applicable laws and regulations.
- Communication: Sending important updates, transaction confirmations, and security notifications.
- Responsible Gaming: Monitoring your gaming activity and providing assistance where potential issues arise.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.
3.1 Types of Cookies
- Essential Cookies: Necessary for the core functionality of the site — maintaining login sessions, security verification, and so on.
- Functional Cookies: Remember your preferences and settings (such as language selection).
- Analytics Cookies: Used to understand site traffic and usage patterns, helping to improve the quality of our services.
You can disable cookies through your browser settings. However, doing so may cause some features of the site to not work properly.
4. Information Sharing and Third Parties
jf77 does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:
- Payment Processors: Necessary information is shared with the relevant financial institutions to complete transactions via bKash, Nagad, Rocket, Upay, or bank. These institutions follow their own privacy policies.
- Technology Service Providers: We work with trusted technology partners for server hosting, data analysis, and security services. Strict confidentiality agreements are in place with these partners.
- Law Enforcement Agencies: We may be required to provide information to authorities pursuant to a court order or lawful legal demand.
- Business Transfers: In the event of a company merger, acquisition, or asset sale, user information may be transferred — however, you will be notified in advance in such cases.
No information about you will be provided to third parties beyond what is mentioned above without your explicit consent.
5. Data Protection and Security
jf77 gives the highest priority to protecting your personal information. To this end, we have implemented industry-standard technical and organizational measures:
- SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
- Data Encryption: Sensitive information is stored in encrypted form in our databases.
- Two-Factor Authentication: An additional security layer to prevent unauthorized access to your account.
- Regular Security Audits: Regular audits are conducted to identify and address system vulnerabilities.
- Access Controls: Only authorized staff have access to user data.
- Firewalls and Intrusion Detection: Advanced technology is used to keep systems protected from malicious activity.
Complete security of any information transmitted over the internet cannot be guaranteed. However, we continue to make every effort to protect your information. If a security breach occurs, we will notify you as quickly as possible.
6. Data Retention Period
We retain your personal information for as long as necessary or legally required:
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for a minimum of five (5) years for legal and regulatory reasons.
- Transaction Records: Financial transaction records are retained for the long term in accordance with financial regulations.
- Inactive Accounts: Information from accounts that have been inactive for an extended period may be securely deleted or anonymized in accordance with our policy.
7. Your Rights
As a jf77 user, you have the following rights regarding your own information:
- Right of Access: You may request to know what information we hold about you.
- Right to Rectification: You may request that any inaccuracies in your information be corrected.
- Right to Erasure: In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
- Right to Restrict Processing: In certain circumstances you may ask that the use of your information be limited.
- Right to Object: You may object to your information being used for marketing purposes.
- Data Portability: You may request your information in a structured, readable format.
To exercise these rights, contact us at: [email protected] or via 24/7 live chat.
8. Children's Privacy
jf77 strictly provides services only to individuals aged 21 and above. We do not knowingly collect any personal information from minors. Age verification is mandatory during the registration process.
If we are informed that a minor has registered, we will immediately close the relevant account and securely delete the information collected.
9. Third-Party Links and Services
The jf77 platform uses the services of payment gateways (such as bKash, Nagad, Rocket, Upay) and game providers (such as Pragmatic Play, PG Soft, JILI, Spribe). These third parties have their own privacy policies which are outside our control. We recommend reading their individual privacy policies before using these services.
10. International Data Transfers
Our server and service infrastructure may be located in various countries. Even if your information is processed outside Bangladesh, we ensure that it remains under appropriate protection measures and that the standards of this privacy policy are upheld.
11. Changes to This Policy
jf77 may update this privacy policy from time to time. If any significant changes occur, we will notify you in the following ways:
- Displaying a prominent notice on the website
- Sending a notification to your registered email
Continuing to use the platform after changes are made will be considered acceptance of the updated policy. Check the "Last Updated" date at the top of the policy to confirm you are reading the latest version.
12. Contact Us
If you have any questions or concerns about this privacy policy, contact us in the following ways:
After receiving your request, we will try to respond as quickly as possible — generally within a business day.